Privacy Policy
OkeBet14

1 Introduction

OkeBet14 ("OkeBet14," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform at https://okebet14.app (the "Platform"). This Privacy Policy ("Policy") describes how OkeBet14 collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy applies to all registered players, visitors to the Platform, and any individual whose personal data OkeBet14 processes in connection with the provision of its services. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside OkeBet14's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data Controller

OkeBet14 is the data controller responsible for the personal data collected through the Platform. As data controller, OkeBet14 determines the purposes and means by which your personal data is processed.

If you have any questions about how OkeBet14 handles your personal data, or if you wish to exercise any of your data rights, you may contact our Data Privacy Officer using the contact details set out in Section 14 of this Policy.

3 Data We Collect

OkeBet14 collects personal data from you in the following ways:

3.1 Data You Provide Directly

• Registration data: Full name, date of birth, email address, mobile number, and residential address;
• Identity verification (KYC) documents: Government-issued ID (e.g., PhilSys National ID, passport, driver's licence, UMID, voter's ID), proof of address, and proof of payment method;
• Payment information: GCash account details, PayMaya account details, BPI, BDO, or Metrobank account information (note: full card or account numbers are not stored by OkeBet14 — these are processed by our payment partners);
• Communications: Messages, emails, and live chat transcripts when you contact our support team.

3.2 Data Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution;
• Usage data: Pages visited, games played, session duration, betting history, deposit and withdrawal history, and click-stream data;
• Location data: General geographic location derived from your IP address;
• Cookies and tracking data: Details of cookies and similar technologies are set out in Section 7.

3.3 Data from Third Parties

• Identity verification providers: Results of KYC and age verification checks conducted by our third-party verification partners;
• Payment processors: Transaction status and fraud screening results from GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers;
• Fraud prevention services: Risk scores and flagging data from third-party fraud detection systems used to protect the integrity of the Platform.

The table below summarises the main categories of personal data OkeBet14 collects:

4 How We Use Your Data

OkeBet14 uses your personal data for the following purposes:

• Account creation and management: To register your OkeBet14 account, verify your identity, and maintain your account in good standing;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of OkeBet14 services;
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with our KYC obligations under applicable anti-money laundering regulations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal or prohibited activities on the Platform;
• Responsible gaming: To monitor player behaviour for signs of problem gambling and to enforce responsible gaming tools such as deposit limits, session limits, and self-exclusion;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Legal compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and PAGCOR licensing requirements;
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality and user experience of the Platform;
• Marketing communications: To send you promotional offers, bonuses, and news about OkeBet14 — but only where you have given your explicit consent to receive such communications.

5 Legal Basis for Processing

OkeBet14 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, PAGCOR regulatory requirements, and tax reporting;
• Legitimate interests: Processing necessary for OkeBet14's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Sharing Your Data

OkeBet14 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with this Policy:

6.1 Service Providers

OkeBet14 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on OkeBet14's instructions and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Authorities

OkeBet14 may disclose your personal data to Philippine government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, or courts where required to do so by law, court order, or regulatory directive. OkeBet14 will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of OkeBet14's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

6.4 With Your Consent

OkeBet14 may share your data with other third parties where you have given your explicit prior consent to such sharing.

7 Cookies & Tracking Technologies

OkeBet14 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the Platform.

7.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and game history to personalise your experience.
• Analytics cookies: Help OkeBet14 understand how players interact with the Platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of OkeBet14's marketing campaigns. These are only set with your consent.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the Platform and your ability to access some features.

8 Data Retention

OkeBet14 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, OkeBet14 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9 Data Security

OkeBet14 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the Platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 encryption;
• Access controls: Access to personal data is restricted to OkeBet14 personnel and service providers who have a legitimate need to access it, and is governed by role-based access control policies;
• Firewalls and intrusion detection: OkeBet14's infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems;
• Regular security audits: OkeBet14 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Staff training: All OkeBet14 personnel who handle personal data receive regular data privacy and security training.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, OkeBet14 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by OkeBet14:

• Right to be informed: The right to be told how your personal data is being collected and processed — which is the purpose of this Policy;
• Right of access: The right to request a copy of the personal data OkeBet14 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to OkeBet14's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe OkeBet14 has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact OkeBet14's Data Privacy Officer using the details in Section 14. OkeBet14 will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

11 Children's Privacy

OkeBet14's Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. OkeBet14 does not knowingly collect personal data from individuals under the age of 21.

If OkeBet14 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. All deposits made to such an account will be returned to the original payment source, and any winnings will be forfeited.

If you believe that a minor has registered an account on OkeBet14, please contact us immediately using the details in Section 14.

12 International Data Transfers

OkeBet14 primarily processes and stores personal data within the Philippines. In some cases, your data may be transferred to and processed by service providers located in other countries — for example, cloud infrastructure providers or international payment processors.

Where such transfers occur, OkeBet14 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law. OkeBet14 will not transfer your personal data to countries that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.

13 Changes to This Policy

OkeBet14 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, OkeBet14 will notify registered players by email or by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and may close your account in accordance with the Terms & Conditions.

14 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or OkeBet14's handling of your personal data, please contact our Data Privacy Officer:

OkeBet14 aims to resolve all privacy-related enquiries within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.